Jupiter Fertility

Privacy Policy

Last updated: June 1, 2026

Your trust is the ground everything here is built on. This page explains, plainly, what information we gather when you visit our website or use our app, how we use it, the limited circumstances in which it is shared, and the care we take to keep it safe.

Jupiter Fertility ("we," "us," or "our") operates the website at jupiterfertility.xyz and the application at app.jupiterfertility.xyz (together, the "Services"). By using the Services, you agree to the practices described in this Privacy Policy.

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The information we collect

Information you give us

When you reach out to begin a conversation, complete an inquiry form, take an assessment, or correspond with us, you may share:

• Contact details — your name, email address, and phone number.
• The information you choose to include in your message or inquiry.
• Responses you provide within assessments or intake questions on the app.

You are never required to share more than you are comfortable sharing. We ask only for what we need to respond to you with care.

Information collected automatically

As with most websites and applications, certain technical information is gathered automatically when you visit, including your device type, browser, general location derived from your IP address, the pages you view, and the dates and times of your visits. This is collected through cookies and similar technologies and through our analytics tools, and helps us understand how the Services are used so we can improve them.

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How we use your information

We use the information we collect to:

• Respond to your inquiries and arrange a conversation with you.
• Provide, personalize, and improve the Services and any assessments you choose to complete.
• Communicate with you about your inquiry, appointments, or the support you have requested.
• Send you information you have asked to receive, which you may stop at any time.
• Maintain the security of the Services and meet our legal and regulatory obligations.

We do not sell your personal information, and we do not share it for the purpose of behavioral advertising.

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When information is disclosed, to whom, and how

We treat your information as confidential. We disclose it only in these limited circumstances:

• Service providers. We work with trusted vendors who help us operate the Services — for example, secure hosting, email delivery, form processing, and analytics. They receive only the information needed to perform their work and are bound to protect it.
• With your consent or at your direction. We share information when you ask us to, or otherwise give us permission.
• Legal and safety reasons. We may disclose information where required by law, to comply with legal process, or to protect the rights, safety, and wellbeing of our clients, our team, or others.
• Business transfers. If our practice is ever reorganized or transferred, information may pass to a successor under the protections of this policy.

Disclosure is made through secure, encrypted channels wherever possible. We do not disclose your information to third parties for their own marketing.

If you communicate with us about your health, please understand that this website and app are not a substitute for medical care, and the information you share here is not protected health information under HIPAA unless we have told you otherwise in a separate clinical agreement. We complete the picture your medical team is building; we do not replace it.

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How we safeguard your information

We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. These include:

• Encryption of data in transit using industry-standard protocols.
• Access limited to those who need it to serve you, under confidentiality obligations.
• Reputable, security-reviewed hosting and processing providers.
• Ongoing review of our security practices as technology and risks evolve.

No method of transmission or storage is ever perfectly secure. While we work diligently to protect your information, we cannot guarantee absolute security.

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Your choices and your rights

You may, at any time, ask us to access, correct, or delete the personal information we hold about you, and you may ask us to stop sending you communications. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the details below, and we will respond as the law requires.

You can also adjust your browser settings to refuse cookies, though some parts of the Services may not function as intended without them.

Children's privacy

The Services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us and we will remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Significant changes will be communicated through the Services.